Web site utilisation
The data we retain about you depends on how you use our web site. We only collect your personal information from our web site if you send us an email using one of the links or forms from the site. The information collected is limited to the detail you enter within the form, your email address and the contents of any message you may send to us.
Use & Disclosure
Our use and disclosure of personal information about you is dictated by the product or service you take up. We will not use or disclose your information for a purpose unrelated to the products or services we provide to you or for any other purpose outside your reasonable expectations unless:
1. we are required or authorised to do so by law;
2. or you have consented to us disclosing the information which we hold about you.
Generally, we use or disclose your personal information for such purposes as: servicing our relationship with you, internal accounting and administration, regulatory reporting and compliance, assisting us to identify and inform you about other products or services which we offer that may be of interest to you.
To provide our products and services to you in the most cost effective and efficient way, we may need to utilise the services of third parties for example: data processing/storage providers, direct mailing companies, credit reference bureau, security registration bodies, electrical, data, computer and information systmes consultants and contractors. In addition, you may have been introduced to us by a third party in which case that third party introducer will also have access to your information. Any third party that we use to assist us in providing products and services to you will be restricted from using your personal information other than for the specific purpose for which we supply it. As we take our obligation to protect your personal information very seriously we make every effort to deal with third parties who share and demonstrate this same attitude.
Quality, Access & Correction Personal Information
It is essential that information is correct. We make every effort to ensure that your personal information is accurate and up-to-date whenever we collect or use it. To assist us with this, you should let us know if you find that current personal information we hold about you is inaccurate, incomplete or out-of-date. We will use all reasonable efforts to correct the information.
We will reasonably safeguard your personal information. This includes taking all reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification and disclosure, both internally and externally. We may store your personal information in hardcopy documents or electronically on our computer systems.